Disaster Recovery

in the event the 2 Bloor Street West Office is unusable

Where to work In the event the Toronto office is unusable your manager will call you to inform you to go to a new office location. The location of the new office space will be listed here on this webpage. If your manager agrees however you could work from home or wherever you have access to a computer and phone.
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Email If you just want to check email go to Chisholm Webmail
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Phone To forward your phone to your home phone

- go to Phone Selfcare
- Login by entering your phone number and password.
- Once in click Call Management, then Call Treatment, then click the icon under the Functions column
- Make the Default Action be Forward to Number then type the number you want your calls forwarded to. Then click Save
(for help call Rick or James below)

Normal Desktop To get to your files, use SAP and or to see your email in normal Outlook

- Login to the Disaster Recovery site
(for help call Rick or James below)

Help For any issues please call any of the following cell phones

416-358-3553 - Rick McCormick
416-723-7717 - James Anderson
905-550-1801 - Shane Kelly
647-293-8890 - Philip Lam

Help desk numbers for Administrators only
416-482-9659 - Email (Ceryx)
416-921-2221 - Phone (EPIK)
905-881-5411 - DR and SAP hosting site (Momentum)
877-364-9393 - To announce a disaster and request a temporary office be setup (only designated persons can call). Our contact is Ben Pritchard at 704-927-7954 Ben.Pritchard@agilityrecovery.com
How things will work How things would work in a DR scenario