Disaster Recovery Procedure

In the event the 2 Bloor Street West Office is unusable:

Where to work In the event the Toronto office is unusable please work from home or remotely and  follow steps list at:

https://www.rachisholm.com/employee-links/disaster-recovery-site/

If you have any difficulties call Rick, James or Dan (see numbers below)

Email If you just want to check email click http://mail.office365.com/
Phone To change where your office phone number will ring call Rick or James (see numbers below) or do it yourself by doing one of the following:

  • Use the Telus Portal
    • Go to https://voicemanager.businessconnect.telus.com/ and logon with your email address and normal windows password.
    • Click ‘Call Handling Rules
    • Make the switch green beside the phone number you want to ring. If the number you want to ring is not listed type it in beside HOME.
    • Turn off (make switch not green) any other phone you are not using.
    • Click SAVE
  • Use your Cell Phone Telus App
    • Open the Biz Connect on your cell phone
    • Click the ‘Person‘ symbol at top left then choose Extension Settings
    • Click Call Handling Rules
    • Make the switch green beside the phone number you want to ring. Make the switch not green beside the phone number you don’t want to ring
    • If the number is not in the list of numbes click ‘Add Phone
    • On the new line that appears above ‘Add Phone‘ type in a name for the phone number then the phone number below it
    • Touch the switch to the right to make it Green (which means its ‘turned on’)
    • Click SAVE (top right)
How things will work in a Disaster Once you are logged in (VPN) to the Chisholm network you will be able to see a detailed description of how other things will work in a Disaster scenario by clicking the link below:

How things will work in a disaster

Help For any issues please call any of the following people:

416-358-3553 – Rick McCormick
416-967-8232 – James Anderson
613-408-7898 – Daniel Power
905-550-1801 – Shane Kelly
647-293-8890 – Philip Lam
416- 841-2467 – Kevin Koo