Phone Care

Get VoiceMail
To get Voicemail:

  • Use your Cell Phone Telus App
    • Open the Biz Connect on your cell phone
    • Click the ‘Messages‘ button bottom left
    • Click the drop down at the middle top and select Voicemail
    • Click the message you want
  • Use the Telus Portal
    • Go to https://voicemanager.businessconnect.telus.com/ and logon with your email address and normal windows password.
    • Click ‘Call Handling Rules
    • Make the switch green beside the phone number you want to ring. If the number you want to ring is not listed type it in beside HOME.
    • Turn off (make switch not green) any other phone you are not using.
    • Click SAVE
Changing where your office phone number rings
To change where your office phone number will ring call Rick or James (see numbers below) or do it yourself by doing one of the following:

  • Use the Telus Portal
    • Go to https://voicemanager.businessconnect.telus.com/ and logon with your email address and normal windows password.
    • Click ‘Call Handling Rules
    • Make the switch green beside the phone number you want to ring. If the number you want to ring is not listed type it in beside HOME.
    • Turn off (make switch not green) any other phone you are not using.
    • Click SAVE
  • Use your Cell Phone Telus App
    • Open the Biz Connect on your cell phone
    • Click the ‘Person‘ symbol at top left then choose Extension Settings
    • Click Call Handling Rules
    • Make the switch green beside the phone number you want to ring. Make the switch not green beside the phone number you don’t want to ring
    • If the number is not in the list of numbes click ‘Add Phone
    • On the new line that appears above ‘Add Phone‘ type in a name for the phone number then the phone number below it
    • Touch the switch to the right to make it Green (which means its ‘turned on’)
    • Click SAVE (top right)